At New Braunfels Roofing, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website. By accessing our website, you agree to the practices described below.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, mailing address, or other contact details provided when you request a quote, submit a form, or contact us.
- Non-Personal Information: This includes information automatically collected through cookies, web beacons, or analytics software, such as your IP address, browser type, operating system, pages visited, and time spent on the site.
- Transactional Information: Details about services you request or purchases you make, including payment information.
We collect this information only to improve our services, respond to inquiries, and ensure a better user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide roofing services, schedule appointments, and communicate important information about your request.
- Improvement of Services: To understand how visitors use our website and identify areas for improvement.
- Marketing & Communication: To send newsletters, promotions, or service updates if you have opted in. You may unsubscribe at any time.
- Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.
3. Sharing Your Information
New Braunfels Roofing does not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share information with trusted third-party service providers who assist in delivering our services, such as roofing material suppliers, software providers, or payment processors.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, personal information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Track website traffic and usage patterns
- Remember user preferences and settings
- Improve website functionality and security
You can control or disable cookies through your browser settings, but this may affect some website features.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to sensitive data.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access to your information.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the removal of your personal information from our records, subject to legal obligations.
- Opt-Out: Opt out of marketing communications at any time by following the unsubscribe instructions provided.
To exercise any of these rights, please contact us at the details provided on our website.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
New Braunfels Roofing may update this Privacy Policy from time to time. Any changes will be reflected on this page with the “Last Updated” date. Continued use of our website after changes are made constitutes acceptance of the updated policy.
10. Limitation of Liability
While we make every effort to protect your personal information, New Braunfels Roofing is not liable for any damages, losses, or unauthorized access resulting from your use of our website or services. Users are responsible for safeguarding their login credentials and personal devices.